AQ
AQSA Immigration

Legal

Privacy Policy

AQSA WORLD LAW IMMIGRATION (PVT) LTD is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, portal, and services.

1. Information We Collect

Personal Information:

  • Name, email address, phone number, and contact details
  • Passport and identification document details
  • Educational background and qualifications
  • Employment history and financial information
  • Immigration history and case details
  • Payment information and transaction records

Technical Information:

  • IP address, browser type, and device information
  • Website usage data and portal activity logs
  • Cookies and local storage preferences

2. How We Use Your Information

We use collected information for the following purposes:

  • To provide immigration consultation and advisory services
  • To process visa applications and prepare legal documentation
  • To communicate with you regarding your case status and updates
  • To verify your identity and maintain case records
  • To process payments and maintain financial records
  • To improve our services and website functionality
  • To comply with legal and regulatory requirements

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following limited circumstances:

  • With immigration authorities and government agencies as required for your case
  • With educational institutions for admission and visa processing
  • With authorized partners and service providers who assist in processing your application
  • When required by law or to protect our legal rights
  • In connection with a business transfer or merger

All third-party service providers are bound by confidentiality agreements and data protection standards.

4. Data Security

We implement comprehensive security measures to protect your personal information:

  • Encrypted data transmission (HTTPS/TLS)
  • Secure database storage with access controls
  • Role-based access restrictions in our portal
  • Regular security audits and updates
  • Signed URLs for document access
  • Audit trails for all data access and modifications

5. Cookies and Tracking

We may use cookies and similar technologies to enhance your experience on our website:

  • Session cookies for portal functionality
  • Theme preference storage
  • Analytics cookies (if enabled) for service improvement

No advertising trackers or third-party analytics are enabled by default. You may control cookie preferences through your browser settings.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Typically:

  • Case records are retained for 7 years after case completion
  • Payment records are retained for 7 years for tax compliance
  • Account information is retained until account deletion request

7. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data (subject to legal requirements)
  • Portability: Request transfer of your data in a structured format
  • Objection: Object to processing in certain circumstances

To exercise these rights, please contact us using the information provided below.

8. International Data Transfers

As an immigration consultancy serving international clients, your data may be transferred to and processed in countries other than Pakistan. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and adequacy decisions where applicable.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age without parental consent. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: info@aqsaworldlaw.com

Phone: +92 300 0000000

Address: DHA Phase 2, Islamabad, Pakistan

Last updated: December 2025